× RESUME | CV CASE STUDY 1 | MISSION IMPOSSIBLE CASE STUDY 2 | METAMORPHOSIS CASE STUDY 3 | MULTI-DIMENSIONAL CASE STUDY 4 | FRONT OF SITE FIX

CONTEXT

CEO EMERGENCY | Sales exceeded expectations, R&D had to deliver on those deployment promises!

30 Deployments in 2018 Q1 | A 10x ask

CURRENT DEPLOYMENT PROCESSES | Poorly documented and spanning multiple IT, support and engineering business units.

CURRENT DEPLOYMENT TIMING | Successful deployment takes 30 days and over 28 people are involved on average.

FINDINGS

MEGA-TEAM | Merged deployment, DBA and DevOps teams. Pulled SMEs from R&D as needed. Successfully cross-pollinated many skills as well and documented as we built.

LEADERSHIP REALIGNMENT | Based upon success of MEGA-TEAM, CEO instituted team enablement models of management.

END-STATE

STUCK THE LANDING | We stumbled across plenty of past sins! We cleaned as we progressed with our automation experts fast-following.

We successfully delivered Push-Button, a one-day, one-person deploy tool with large number of new tests, and monitoring, which greatly increased reliability.

EMERGENT WIN CONDITIONS

PROFESSIONAL SERVICES EXPLOSION | When we demonstrated Push-Button, the customer response was unexpectedly strong. MEGA-TEAM pulled-in members of our professional services teams and up-skilled them as they monitored and enhanced their systems.

Within one month, professional services was deploying our products in customer environments using Push-Button.